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How to Order
When you are ready to order your Eternal rings, the method is simple.
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The easiest way is to order directly from this web
site: once you find the rings you desire, simply click the
"order now" button and you will find yourself at the order
form. Here you can specify ring size and select from the
collection (very often bride and groom choose different, yet
complementary, styles). You will provide credit card information
and your shipping address. Your order will then be securely
submitted. Your jewelry will arrive free right to your door.
We usually ship within two weeks of your purchase. Remember,
your rings are made to order. |
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Don't want to order via the web? Then please call us, Monday through Friday, 9 am to 5 pm Pacific Standard Time, at 707.321.1984. We will happily take your order over the phone, or instruct you how to order by mail, if that is what you prefer.
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Please keep in mind...
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Your accurate ring size is imperative for a comfortable fit. If you are not absolutely sure of your ring size, go to a jeweler, who can size your ring finger using standardized tools. Please note that listed prices will increase for sizes above 11.
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Your privacy is imperative. Ordering on the Eternal web site is always secure, and additionally your name and address will never be sold or distributed.
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Free delivery to your door, including international orders, usually within two weeks of your purchase. Your rings are hand sized and cast just for you. In the event that you feel you want to return your rings, return shipping is also free.
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Returns are simple. If you are not completely satisfied with your purchase, return the unworn item within 10 days of purchase and we will happily exchange, replace, or refund your purchase price. Since the ring was sized and cast just for you, we ask a 5% restocking fee.
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Any questions? Please contact us.
   
Eternal Policies
We know that you have already made the most important decision
of your life, and that you both want the world to know about
your commitment to your choice. The artistry of Eternal rings
and wedding accoutrements speaks the language of everlasting
love recognized throughout the world. Each of our products is
inspected by one of our professional jewelers and comes with
an insurance appraisal guaranteeing its authenticity and attesting
to its value. We want you to feel confident because we understand
the importance of your purchase. Our team of professional jewelers
and designers has more than sixty years of experience in the
fine jewelry industry and we are here to assure you of the quality
of our product, to support you during your ring and gift selections,
and to guide you through your purchase. If you are not completely
satisfied, return the unworn item within 10 days of purchase
and we will happily exchange, replace, or refund your purchase
price.
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